Free Cases
We recommend trying the free cases before subscribing to make sure CaseStacks is the right fit for you. Free cases are available across multiple modalities, and no payment is required to browse them.
Free cases are marked with a FREE badge on lesson and course pages and are typically the first one or two cases in each lesson. You can also browse the Case Index and use the FREE filter to see all free cases in one place.
Plans
CaseStacks offers several subscription plans depending on what content you need:
- All-Site Access PRO โ Complete access to all content
- Call Prep: All Imaging โ CT, MRI, and X-ray cases
- Call Prep: Cross-Sectional โ CT and MRI cases
- Call Prep: Radiographs โ X-ray cases
- Neuro Fellowship: All Neuro โ Call prep plus fellowship courses
- Neuro Fellowship: Advanced Only โ Fellowship-specific courses
Visit the pricing page for current pricing and plan details.
What's the difference between Call Prep and All-Site Access?
Call Prep (All Imaging) includes the ~1,400 call prep cases across all modalities โ Neuro CT/MRI, Body CT, Chest CT, Chest/MSK/Peds radiographs, KUB, and Ultrasound.
All-Site Access includes everything in Call Prep, plus:
- Neuro Fellowship advanced courses (~131 cases): Brain Tumors, Neurodegenerative, and Congenital Hearing Loss
- Assessments (~179 cases) โ similar to the call simulator but more formal: you submit your prelim report first, then receive AI grading and feedback (no re-takes mid-flow)
- Future courses as they're released
Billing Periods
Most core content plans are sold as fixed-term subscriptions rather than monthly auto-renewing plans. The pricing page shows the currently available billing periods for each plan, including quarterly, semi-annual, and annual options where offered.
Subscribing
- Visit the pricing page
- Choose your plan and billing period
- Complete checkout via our secure payment page
- Access is granted immediately for your chosen billing period
Managing Your Subscription
From your account settings, you can:
- Update your payment method via the billing portal
- View and download invoices
- Renew or subscribe again when your access period ends
In the Mobile App
The iOS and Android apps do not sell subscriptions. There is no in-app purchase, and CaseStacks will not appear under subscriptions in your App Store or Google Play account. Subscribing, upgrading, and renewing all happen on casestacks.com.
The app shows your current plan on your Profile screen. If you buy or change a plan on the website while you're signed in to the app, sign out and sign back in so the app picks it up.
Upgrading
You can use the upgrade flow from your account settings or the pricing page to move to a different plan. Exact pricing and any credit applied for remaining access are shown during checkout.
Canceling
Your subscription does not auto-renew โ your access simply ends at the end of your billing period. If you need help with billing or access before your term ends, use Manage Billing in account settings or contact support@casestacks.com for manual assistance.
Refunds
You can request a full refund within 3 calendar days of your purchase date. Email support@casestacks.com with your order number and the reason for your request. Approved refunds are issued to your original payment method within 5โ10 business days, and access ends when the refund is approved. After the 3-day window has passed, purchases are non-refundable. Promotional and discounted plans are subject to the same 3-day window, and CME processing fees are non-refundable once a certificate has been issued.
European Union. If you're a consumer in the EU, you may have a 14-day right to cancel your purchase. Checking the consent box at checkout to receive immediate access waives that right; if you don't check it, you keep the 14-day cancellation right but won't get immediate access to paid content. To withdraw, contact support@casestacks.com within the applicable period.
Program and institutional subscriptions. Refunds may be governed by a separate agreement with your institution rather than this policy. Program administrators should contact support@casestacks.com with billing or refund questions.
See our Terms of Service for the full policy.
Renewals
Your subscription does not auto-renew. Before your access expires, you'll receive an email reminder with a link to renew. Simply visit the pricing page to renew your plan. We may offer discounts on renewals for existing subscribers โ check your email or the pricing page for details.
Discounts
Discounts may be available for trainees and international users. Check the pricing page or contact support@casestacks.com for details.