Free Cases
We recommend trying the free cases before subscribing to make sure CaseStacks is the right fit for you. Free cases are available across multiple modalities, and no payment is required to browse them.
Free cases are marked with a FREE badge on lesson and course pages and are typically the first one or two cases in each lesson. You can also browse the Case Index and use the FREE filter to see all free cases in one place.
Plans
CaseStacks offers several subscription plans depending on what content you need:
- All-Site Access PRO โ Complete access to all content
- Call Prep: All Imaging โ CT, MRI, and X-ray cases
- Call Prep: Cross-Sectional โ CT and MRI cases
- Call Prep: Radiographs โ X-ray cases
- Neuro Fellowship: All Neuro โ Call prep plus fellowship courses
- Neuro Fellowship: Advanced Only โ Fellowship-specific courses
Visit the pricing page for current pricing and plan details.
What's the difference between Call Prep and All-Site Access?
Call Prep (All Imaging) includes the ~1,400 call prep cases across all modalities โ Neuro CT/MRI, Body CT, Chest CT, Chest/MSK/Peds radiographs, KUB, and Ultrasound.
All-Site Access includes everything in Call Prep, plus:
- Neuro Fellowship advanced courses (~131 cases): Brain Tumors, Neurodegenerative, and Congenital Hearing Loss
- Assessments (~179 cases) โ similar to the call simulator but more formal: you submit your prelim report first, then receive AI grading and feedback (no re-takes mid-flow)
- Future courses as they're released
Plan Lengths
Plans are one-time purchases for a fixed length of time: 3, 6, or 12 months, where offered. They do not auto-renew.
The pricing page shows the plan lengths currently available for each plan.
Subscribing
- Visit the pricing page
- Choose your plan and billing period
- Complete checkout via our secure payment page
- Access is granted immediately for your chosen billing period
Managing Your Subscription
From your account settings, you can:
- Update your payment method via the billing portal
- View and download invoices
- Renew or subscribe again when your access period ends
In the Mobile App
You can buy a plan in the app. Tap Upgrade and choose a plan and a length. Access is granted as soon as the payment goes through, and works on the website too.
On iPhone and iPad, the App Store handles the payment.
On Android, Google Play handles the payment.
Plans bought in the app are one-time purchases: they do not auto-renew, so they will not appear under Subscriptions in your app store account. You will find them in your purchase history.
A few things to know:
- Already subscribed? The app offers to extend your current plan: the time you buy is added to the end of it.
- Want a different plan? Open a case your plan doesn't include and you can buy a plan that unlocks it. The new plan starts straight away and runs alongside the one you have.
- Bought on the website? Your plan appears in the app automatically. Pull down on the Profile screen if you want it sooner.
- New device? Just sign in. Restore purchases on the Upgrade screen is there if you need it.
- Switching plans? Upgrade on casestacks.com instead, where we can credit the time you have left on your current plan.
Upgrading
Upgrade from your account settings or the pricing page on casestacks.com. Exact pricing and any credit for the access you have left are shown during checkout. Credit for unused time is only available when you upgrade here on the website; in the app you can extend your plan, or buy another plan that runs alongside it.
Canceling
Your subscription does not auto-renew โ your access simply ends at the end of your billing period. If you need help with billing or access before your term ends, contact support@casestacks.com for manual assistance.
For payment details and invoices, use Manage Billing in account settings.
Refunds
Bought in the app? The app store you paid through handles those refunds, not us.
For an App Store purchase, request one at reportaproblem.apple.com.
For a Google Play purchase, request one in Google Play under your order history.
Bought on casestacks.com? You can request a full refund within 3 calendar days of your purchase date. Email support@casestacks.com with your order number and the reason for your request. Approved refunds are issued to your original payment method within 5โ10 business days, and access ends when the refund is approved. After the 3-day window has passed, purchases are non-refundable. Promotional and discounted plans are subject to the same 3-day window, and CME processing fees are non-refundable once a certificate has been issued.
European Union. If you're a consumer in the EU, you may have a 14-day right to cancel your purchase. Checking the consent box at checkout to receive immediate access waives that right; if you don't check it, you keep the 14-day cancellation right but won't get immediate access to paid content. To withdraw, contact support@casestacks.com within the applicable period.
Program and institutional subscriptions. Refunds may be governed by a separate agreement with your institution rather than this policy. Program administrators should contact support@casestacks.com with billing or refund questions.
See our Terms of Service for the full policy.
Renewals
Your subscription does not auto-renew. Before your access expires, you'll receive an email reminder with a link to renew. Simply visit the pricing page to renew your plan. We may offer discounts on renewals for existing subscribers โ check your email or the pricing page for details.
Discounts
Discounts may be available for trainees and international users. Check the pricing page or contact support@casestacks.com for details.