Accessing Settings
Go to Account Settings or click your avatar in the navigation bar and select Account Settings.
Profile
On the Profile tab you can update:
- Avatar โ Choose from predefined avatars or use your initials
- Name โ Your display name across the site
- Bio โ A short description (up to 500 characters)
- Email โ Changing your email requires your password for verification
- Training Level โ Your radiology training level
- Country & Program โ Your location and residency program
Password Requirements
When changing your password here, it must be at least 8 characters and contain letters and numbers. Passwords found in known data breaches are also rejected.
Accessibility
The Accessibility tab includes:
- Theme โ Light, Dark, or System (follows your OS preference)
- Text-to-Speech Voice โ Choose your preferred TTS voice and playback speed (0.5x to 2x)
- Auto-complete Cases โ When enabled, cases are automatically marked complete when you view them. When disabled, you must click "Mark Complete" manually.
Billing
The Billing tab shows your current plan and subscription status. From here you can:
- Open Manage Billing to update payment details and view billing history/invoices
- Use Upgrade Plan (or Subscribe Again) when you want to change or restart access
Current subscription messaging in the account area states that plans do not auto-renew. See Subscriptions & Billing for details.
AI Usage
The AI Usage tab shows your current usage and remaining allowance for AI-powered tools, including Radiology Impressions, Text-to-Speech, Voxel Chat, Assessment Grading, Differential Assistant, and Incidental Findings lookups. It also shows your access level and whether the AI Boost add-on is active. Usage resets on the 1st of each month.
Referrals
The Referrals tab takes you to your referral dashboard where you can share your referral link and track referral activity.
Email Preferences
The Email Preferences tab lets you choose which optional emails you receive โ marketing & promotional emails, product updates & announcements, and the weekly progress digest. Important account emails (password resets, CME certificates, security alerts) are always sent regardless of these settings.
Privacy & Legal
The Privacy & Legal tab lets you control:
- Leaderboard Visibility โ Choose whether you appear on the global leaderboard
- AI Conversation History โ Enable or disable storage of your AI chat history (auto-deleted after 90 days)
- Cookie Preferences โ Reopen the cookie consent dialog to change your preferences
This tab also shows your accepted legal agreements (Terms of Service, Privacy Policy) and when you accepted them.
In the Mobile App
The app has its own Settings screen, reached from Profile. It covers the preferences that apply to the device you're holding:
- Account โ Edit profile, change password, privacy, and signed-in devices
- Appearance โ Theme, app language, and write-up text size
- Notifications โ A single switch for push notifications
- Data usage โ Whether case imaging may load over cellular data
- Preferences โ Haptic feedback, shake to send feedback, and viewer sensitivity
Your profile details, leaderboard visibility, and AI conversation history are stored on your account, so changing them in either place changes them in both. Billing, AI usage, referrals, and email preferences are on the website only.
Badges on Your Profile
Earned badges can be surfaced on your profile โ you can feature up to 5. Go to the badges page, click an earned badge, and toggle the feature option. See Tracking Your Progress for details on how badges are earned.
Deleting Your Account
In the mobile app, open Profile, then Settings, and scroll to Delete Account at the bottom. You'll be asked to confirm: if you sign in with a password you'll re-enter it, and if you sign in with Apple or Google you'll type DELETE instead.
Your account is disabled immediately and permanently deleted after 30 days. Signing back in before then cancels the deletion. Once the 30 days pass it cannot be undone, and any remaining paid access is forfeited.
On the website, contact support@casestacks.com to have your account deleted.