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Help Center | CaseStacks

Help Center

Find answers about using CaseStacks.

Getting Started

DICOM Viewer

AI Tools

Learning & Progress

CME & Certificates

Account & Billing

AI Tools & Usage Limits

Overview of AI-powered tools, how to use them, and how usage limits work.

Account Settings

How to update your profile, preferences, theme, and privacy settings.

Anatomy Viewer

How to use the interactive anatomy viewer.

Assessments & Call Simulator

How to use the Call Simulator for practice and Assessments for graded evaluations.

Claiming CME Credits

How to earn and claim AMA PRA Category 1 CME credits through CaseStacks.

Contacting Support

How to reach us for help, report issues, or leave feedback.

Course Completion Certificates

How to get a certificate of completion after finishing a course.

How to Earn and Claim CME Credits

How to earn CME credits on CaseStacks and claim them through NWAHEC for an AMA PRA Category 1โ„ข certificate.

How to Leave Feedback on Cases

Report errors, typos, or suggestions on a specific case using the Leave Feedback link.

How to Use the DICOM Viewer

Quick-start tour of the DICOM viewer controls โ€” see Using the DICOM Viewer for the full reference.

Keyboard Shortcuts

Quick reference for keyboard shortcuts across the site.

Languages & Translation

How to use CaseStacks in your language.

Managing Your Profile

Update your name, avatar, training level, bio, and privacy settings.

Marking Cases as Complete

How case completion works on CaseStacks โ€” auto-complete by default, with manual mode as an option.

Notes & Notebook

How to create, manage, and organize notes across cases.

Program & Institution Access

How institution programs work for both administrators and members.

Progress, Badges & Leaderboard

How to track your progress, earn badges, and see where you rank on the leaderboard.

Referral Program

How to refer others to CaseStacks and earn rewards.

Saved Items

How to save and organize your favorite cases, terms, notes, and AI differentials.

Saving Cases for Later

Save interesting cases so you can come back to them later.

Search & Browsing

How to search for content, filter results, and browse available cases.

Subscriptions & Billing

How to subscribe, manage your plan, upgrade, and cancel.

Tracking Your Progress

See your overall progress, streaks, badges, and leaderboard position.

Using the Call Simulator

Practice reading radiology cases under realistic on-call conditions with the Call Simulator.

Using the Case Page

How to use case page features like saving, marking complete, notes, text-to-speech, pomodoro timer, and more.

Using the DICOM Viewer

How to navigate medical images, adjust window/level, use measurement tools, and switch between series.

Using the Forum and Profiles

Participate in community discussions, earn reputation, and manage what your forum profile shows.

Using the Lofi Music Player

Play built-in lofi stations or a custom SoundCloud playlist for focused study sessions.

Using the Pomodoro Timer

Use the Pomodoro timer in the footer to structure study sessions with focused intervals and breaks.

Welcome to CaseStacks

Get oriented with CaseStacks: what the platform offers, how to find content, and how to start learning.

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