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Help Center | CaseStacks

Help Center

Find answers about using CaseStacks.

Getting Started

Mobile App

DICOM Viewer

AI Tools

Learning & Progress

CME & Certificates

Account & Billing

Acesso Offline e Sincronização

What the mobile app can show without a connection, what needs one, and how your work syncs with the website.

Acompanhando Seu Progresso

See your overall progress, streaks, badges, and leaderboard position.

Assinaturas e Faturamento

How to subscribe, manage your plan, upgrade, renew, and request a refund.

Atalhos de Teclado

Quick reference for keyboard shortcuts across the site.

Avaliações e Simulador de Plantão

How to use the Call Simulator for practice and Assessments for graded evaluations.

Bem-vindo ao CaseStacks

Get oriented with CaseStacks: what the platform offers, how to find content, and how to start learning.

Busca e Navegação

How to search for content, filter results, and browse available cases.

Certificados de Conclusão de Curso

How to get a certificate of completion after finishing a course.

Como Deixar Feedback nos Casos

Report errors, typos, or suggestions on a specific case using the Leave Feedback link.

Como Ganhar e Solicitar Créditos CME

How to earn and claim AMA PRA Category 1 CME credits through CaseStacks.

Como Obter o Aplicativo Móvel CaseStacks

How to install the CaseStacks app on iOS and Android, sign in, and sync your account.

Como Usar o Visualizador DICOM

Quick-start tour of the DICOM viewer controls — see Using the DICOM Viewer for the full reference.

Configurações da Conta

How to update your profile, preferences, theme, and privacy settings.

Contatar o Suporte

How to reach us for help, report issues, or leave feedback.

Ferramentas de IA e Limites de Uso

Overview of AI-powered tools, how to use them, and how usage limits work.

Idiomas e Tradução

How to use CaseStacks in your language.

Itens Salvos

How to save and organize your favorite cases, terms, notes, and AI differentials.

Marcando Casos como Concluídos

How case completion works on CaseStacks — auto-complete by default, with manual mode as an option.

Notas e Bloco de Notas

How to create, manage, and organize notes across cases.

Notificações do Aplicativo Móvel

What the CaseStacks app sends push notifications for, and how to turn them on or off.

Programa de Indicações

How to refer others to CaseStacks and earn rewards.

Recursos do Aplicativo Móvel

What you can do in the CaseStacks app, how it is organized, and which features stay on the website.

Salvando Casos para Depois

Save interesting cases so you can come back to them later.

Solução de Problemas do Aplicativo Móvel

Fixes for the most common mobile app problems, and how to report one from inside the app.

Usando a Página do Caso

How to use case page features like saving, marking complete, notes, text-to-speech, pomodoro timer, and more.

Usando o Reprodutor de Música Lofi

Play built-in lofi tracks for focused study sessions.

Usando o Simulador de Plantão

Practice reading radiology cases under realistic on-call conditions with the Call Simulator.

Usando o Temporizador Pomodoro

Use the Pomodoro timer in the footer to structure study sessions with focused intervals and breaks.

Usando o Visualizador DICOM

How to navigate medical images, adjust window/level, use measurement tools, and switch between series.

Visualizador de Anatomia

How to use the interactive anatomy viewer.

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