Help Center
Find answers about using CaseStacks.
Getting Started
Bienvenue sur CaseStacks
Get oriented with CaseStacks: what the platform offers, how to find content, and how to start learning.
Comment laisser un commentaire sur un cas
Report errors, typos, or suggestions on a specific case using the Leave Feedback link.
Langues et traduction
How to use CaseStacks in your language.
Raccourcis clavier
Quick reference for keyboard shortcuts across the site.
Recherche et navigation
How to search for content, filter results, and browse available cases.
Utiliser la page de cas
How to use case page features like saving, marking complete, notes, text-to-speech, pomodoro timer, and more.
Utiliser le lecteur de musique lo-fi
Play built-in lofi tracks for focused study sessions.
Utiliser le minuteur Pomodoro
Use the Pomodoro timer in the footer to structure study sessions with focused intervals and breaks.
Mobile App
Accès hors ligne et synchronisation
What the mobile app can show without a connection, what needs one, and how your work syncs with the website.
Dépannage de l'application mobile
Fixes for the most common mobile app problems, and how to report one from inside the app.
Fonctionnalités de l'application mobile
What you can do in the CaseStacks app, how it is organized, and which features stay on the website.
Notifications de l'application mobile
What the CaseStacks app sends push notifications for, and how to turn them on or off.
Obtenir l'application mobile CaseStacks
How to install the CaseStacks app on iOS and Android, sign in, and sync your account.
DICOM Viewer
Comment utiliser la visionneuse DICOM
Quick-start tour of the DICOM viewer controls — see Using the DICOM Viewer for the full reference.
Utiliser la visionneuse DICOM
How to navigate medical images, adjust window/level, use measurement tools, and switch between series.
Visionneuse d'anatomie
How to use the interactive anatomy viewer.
AI Tools
Learning & Progress
Enregistrer des cas pour plus tard
Save interesting cases so you can come back to them later.
Marquer les cas comme terminés
How case completion works on CaseStacks — auto-complete by default, with manual mode as an option.
Notes et carnet de notes
How to create, manage, and organize notes across cases.
Suivre votre progression
See your overall progress, streaks, badges, and leaderboard position.
Utiliser le simulateur de garde
Practice reading radiology cases under realistic on-call conditions with the Call Simulator.
Éléments enregistrés
How to save and organize your favorite cases, terms, notes, and AI differentials.
Évaluations et simulateur de garde
How to use the Call Simulator for practice and Assessments for graded evaluations.
CME & Certificates
Account & Billing
Abonnements et facturation
How to subscribe, manage your plan, upgrade, renew, and request a refund.
Contacter l'assistance
How to reach us for help, report issues, or leave feedback.
Paramètres du compte
How to update your profile, preferences, theme, and privacy settings.
Programme de parrainage
How to refer others to CaseStacks and earn rewards.
Abonnements et facturation
How to subscribe, manage your plan, upgrade, renew, and request a refund.
Accès hors ligne et synchronisation
What the mobile app can show without a connection, what needs one, and how your work syncs with the website.
Bienvenue sur CaseStacks
Get oriented with CaseStacks: what the platform offers, how to find content, and how to start learning.
Certificats de fin de cours
How to get a certificate of completion after finishing a course.
Comment laisser un commentaire sur un cas
Report errors, typos, or suggestions on a specific case using the Leave Feedback link.
Comment utiliser la visionneuse DICOM
Quick-start tour of the DICOM viewer controls — see Using the DICOM Viewer for the full reference.
Contacter l'assistance
How to reach us for help, report issues, or leave feedback.
Dépannage de l'application mobile
Fixes for the most common mobile app problems, and how to report one from inside the app.
Enregistrer des cas pour plus tard
Save interesting cases so you can come back to them later.
Fonctionnalités de l'application mobile
What you can do in the CaseStacks app, how it is organized, and which features stay on the website.
Langues et traduction
How to use CaseStacks in your language.
Marquer les cas comme terminés
How case completion works on CaseStacks — auto-complete by default, with manual mode as an option.
Notes et carnet de notes
How to create, manage, and organize notes across cases.
Notifications de l'application mobile
What the CaseStacks app sends push notifications for, and how to turn them on or off.
Obtenir et réclamer des crédits CME
How to earn and claim AMA PRA Category 1 CME credits through CaseStacks.
Obtenir l'application mobile CaseStacks
How to install the CaseStacks app on iOS and Android, sign in, and sync your account.
Outils IA et limites d'utilisation
Overview of AI-powered tools, how to use them, and how usage limits work.
Paramètres du compte
How to update your profile, preferences, theme, and privacy settings.
Programme de parrainage
How to refer others to CaseStacks and earn rewards.
Raccourcis clavier
Quick reference for keyboard shortcuts across the site.
Recherche et navigation
How to search for content, filter results, and browse available cases.
Suivre votre progression
See your overall progress, streaks, badges, and leaderboard position.
Utiliser la page de cas
How to use case page features like saving, marking complete, notes, text-to-speech, pomodoro timer, and more.
Utiliser la visionneuse DICOM
How to navigate medical images, adjust window/level, use measurement tools, and switch between series.
Utiliser le lecteur de musique lo-fi
Play built-in lofi tracks for focused study sessions.
Utiliser le minuteur Pomodoro
Use the Pomodoro timer in the footer to structure study sessions with focused intervals and breaks.
Utiliser le simulateur de garde
Practice reading radiology cases under realistic on-call conditions with the Call Simulator.
Visionneuse d'anatomie
How to use the interactive anatomy viewer.
Éléments enregistrés
How to save and organize your favorite cases, terms, notes, and AI differentials.
Évaluations et simulateur de garde
How to use the Call Simulator for practice and Assessments for graded evaluations.