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Help Center | CaseStacks

Help Center

Find answers about using CaseStacks.

Getting Started

Mobile App

DICOM Viewer

AI Tools

Learning & Progress

CME & Certificates

Account & Billing

Acceso sin conexión y sincronización

What the mobile app can show without a connection, what needs one, and how your work syncs with the website.

Atajos de teclado

Quick reference for keyboard shortcuts across the site.

Bienvenido a CaseStacks

Get oriented with CaseStacks: what the platform offers, how to find content, and how to start learning.

Búsqueda y navegación

How to search for content, filter results, and browse available cases.

Certificados de finalización de curso

How to get a certificate of completion after finishing a course.

Configuración de la cuenta

How to update your profile, preferences, theme, and privacy settings.

Contactar con soporte

How to reach us for help, report issues, or leave feedback.

Cómo enviar comentarios sobre los casos

Report errors, typos, or suggestions on a specific case using the Leave Feedback link.

Cómo obtener la aplicación móvil de CaseStacks

How to install the CaseStacks app on iOS and Android, sign in, and sync your account.

Cómo usar el visor DICOM

Quick-start tour of the DICOM viewer controls — see Using the DICOM Viewer for the full reference.

Elementos guardados

How to save and organize your favorite cases, terms, notes, and AI differentials.

Evaluaciones y Simulador de guardia

How to use the Call Simulator for practice and Assessments for graded evaluations.

Funciones de la aplicación móvil

What you can do in the CaseStacks app, how it is organized, and which features stay on the website.

Guardar casos para más tarde

Save interesting cases so you can come back to them later.

Herramientas de IA y límites de uso

Overview of AI-powered tools, how to use them, and how usage limits work.

Idiomas y traducción

How to use CaseStacks in your language.

Marcar casos como completados

How case completion works on CaseStacks — auto-complete by default, with manual mode as an option.

Notas y cuaderno

How to create, manage, and organize notes across cases.

Notificaciones de la aplicación móvil

What the CaseStacks app sends push notifications for, and how to turn them on or off.

Obtención y reclamación de créditos CME

How to earn and claim AMA PRA Category 1 CME credits through CaseStacks.

Programa de referidos

How to refer others to CaseStacks and earn rewards.

Seguimiento de su progreso

See your overall progress, streaks, badges, and leaderboard position.

Solución de problemas de la aplicación móvil

Fixes for the most common mobile app problems, and how to report one from inside the app.

Suscripciones y facturación

How to subscribe, manage your plan, upgrade, renew, and request a refund.

Uso de la página del caso

How to use case page features like saving, marking complete, notes, text-to-speech, pomodoro timer, and more.

Uso del Simulador de guardia

Practice reading radiology cases under realistic on-call conditions with the Call Simulator.

Uso del Temporizador Pomodoro

Use the Pomodoro timer in the footer to structure study sessions with focused intervals and breaks.

Uso del reproductor de música lofi

Play built-in lofi tracks for focused study sessions.

Uso del visor DICOM

How to navigate medical images, adjust window/level, use measurement tools, and switch between series.

Visor de anatomía

How to use the interactive anatomy viewer.

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